Disaster Recovery

When disaster strikes, you’re back online fast.

Ransomware, a dead server, a fire or flood, a long outage, one bad click that wipes critical files: any of them can stop your business cold, and every hour offline costs you money, customers, and trust. A tested recovery plan turns a disaster into a bad day, not the end of your business.

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Defined Recovery Targets
Immutable Off-Site Copies
Tested Recovery Plans
Local Response Team

Recovered Back Online to the targets we set together

The Anatomy of a Recovery

It rarely happens the way you expect, but the path back is the same.

Most businesses that lose access to their systems for an extended stretch struggle to come back. Nearly every one of those scenarios is survivable when the plan is ready before you need it. Here is what recovery actually looks like, from the moment something goes wrong to the moment your team is working again.

Disaster strikes

Something goes wrong

A server dies, ransomware locks your files, a pipe bursts over the rack, or a critical folder is wiped by mistake. Work stops, and the clock starts.

We respond

Your local team takes over

You reach a Tallahassee team that already knows your environment, not a faraway call center reading a script. We open your documented runbook and start executing the plan we built together.

Systems restored

Rebuilt from clean, immutable copies

We restore your servers, applications, and data from off-site copies the attack never touched, bringing systems back in the order your runbook defines, most critical first.

Back to work

Operational again, to the targets we agreed

Your team is back in business within the recovery targets we set up front, with your data intact. A disaster becomes a story you tell, not the end of your business.

Why It Matters

The disasters that strike, and why each one is survivable

Disasters come in many forms. The cost of being unprepared is always the same. With a plan ready, each of these becomes a recovery instead of a catastrophe.

Ransomware & Cyberattacks

One infected file can lock every system you own and demand payment to release it.

Restore from clean, untouchable copies

Hardware & Server Failure

Servers and drives fail without warning, often taking your most important systems with them.

A failed server becomes a quick restore

Fire, Flood & Natural Disaster

A storm, a burst pipe, or a fire can destroy everything in your office at once.

Off-site copies survive the building

Human Error & Deletion

The most common disaster is also the most preventable: someone deletes or overwrites a critical file.

Roll your data back to before the mistake

The Difference That Matters

A copy of your data isn’t the same as being back in business

A backup is the safe copy. Disaster recovery is the plan and the team that actually get you running again, fast. You need both, and the plan is what turns a copy of your files into a working business.

Backup

The safe copy

Answers one question: is my data safe? It’s essential, but on its own it only solves half the problem.

Clean copies of your files and systems
On-site for fast everyday restores
Immutable off-site copies, ransomware-proof
The raw material a recovery draws from

See Backup & Data Recovery for how the copies are made.

Disaster Recovery

The plan that gets you operational

Answers the question that actually matters in a crisis: how fast can we be back in business?

A documented runbook: what comes back, in what order, and who does what
Recovery targets (RTO/RPO) we agree on with you
Rapid restore of whole servers and systems, not just files
Regular testing, plus a local team that runs the recovery for you

What’s Included

What a disaster recovery plan covers

A real recovery plan is more than a backup running quietly in the background. It’s everything needed to get your business operational again: written down, tested, and ready before you ever need it.

Servers & Critical Systems

Full system images captured with Veeam, so we rebuild an entire system (not just pull back a few files) and get core operations running again quickly.

Microsoft 365 & Email

Your entire Microsoft 365 tenant (email, OneDrive, SharePoint, and Teams) backed up every 8 hours with Veeam, with 180 days of recovery points to restore from.

Immutable Off-Site Copies

Daily off-site copies live in our own private, redundant storage cluster, locked so they can’t be altered or deleted, and built to survive multiple simultaneous drive failures without data loss.

A Documented Runbook

A written, step-by-step playbook tailored to your business spells out exactly what gets restored, in what order, and who handles each step, so recovery is calm and methodical, not chaotic.

Defined Recovery Targets

We set your targets in plain terms: how quickly you need to be back online (RTO) and how much recent data you can afford to lose (RPO), agreed together to fit your business.

Regular Recovery Testing

A plan you’ve never tested is just a hope. We test your recovery so we know it works, surfacing problems during a drill instead of during a real emergency.

Built-In Protection

Layered, off-site, and immutable by design

Your data is protected on multiple schedules and stored in copies that can’t be altered or destroyed, so there’s always a clean version to recover from, powered by Veeam.

180d

Off-site copy retention

30d

Immutability window, copies can’t be changed

Microsoft 365 protected every

100%

Encrypted, immutable copies

FAQ

Common questions about disaster recovery

What’s the difference between backup and disaster recovery?

How quickly can you get us back online?

That depends on the recovery targets we set together up front. During planning, we agree on how quickly you need to be operational and how much recent data you can afford to lose, then build your plan to meet those goals. Because we keep full system images and a documented runbook ready, recovery is a practiced process rather than a scramble. We’ll set realistic targets for your specific business rather than promise a one-size-fits-all number.

What protects us from ransomware?

Immutable copies. Your off-site backups are stored in a locked, unchangeable form for a fixed window, which means ransomware can’t encrypt them and an attacker can’t alter or delete them, even with full access to your systems. If ransomware locks your live environment, we restore from a clean copy that the attack never touched, so you recover your business instead of paying a ransom.

Do you test the recovery plan?

What happens if our office is physically destroyed?

Where is our off-site data stored?

In our own private, redundant storage cluster, not a generic third-party account. The cluster is built across multiple servers and drives so it can survive multiple simultaneous drive failures without losing your data, and your copies are encrypted and stored in an immutable form. Because we own and manage the storage ourselves, we control how your data is protected and how quickly we can recover it for you.

Do we need disaster recovery if we already have backups?

Yes. Backups are essential, but on their own they only answer half the question. Having a copy of your data doesn’t tell you how to rebuild your servers, in what order to bring systems back, who does what, or how long it will take. Disaster recovery adds the documented plan, the agreed recovery targets, the regular testing, and the local team that turns those backups into a business that’s actually running again.

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Start with a free, no-pressure IT audit. You'll see exactly where things stand and what's recommended, with no obligation.

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